LEAFE'S
Cancellation Policy
At [LEAFE'S], we value our time and commitment to providing quality services. To ensure fairness and efficiency, we have established the following cancellation policy:
1. Standard Appointments:
- Cancellations or rescheduling requests must be made at least 24 hours before the scheduled appointment.
- If less than 24 hours’ notice is given or the appointment is missed (no-show), 100% of the service fee will be charged.
2. Remote Support Appointments:
- Cancellations for remote support must be made at least 12 hours before the scheduled session.
- If less than 12 hours’ notice is given or the session cannot be completed due to client unavailability, 100% of the service fee will be charged.
This policy allows us to maintain availability for all clients and uphold our commitment to quality service.
To cancel or reschedule, please contact us as soon as possible.
Thank you for your understanding and cooperation.
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If you’re ready to take the next step, Peter and the team at Leafe's are here to guide you, offering a wealth of experience and a deep understanding of the challenges and rewards that come with building your own future.
ABN: 842 008 18064
We acknowledge the traditional custodians of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders past and present.
We are dedicated to being effective advocates for people with disabilities, striving to eliminate discrimination in all its forms. We recognise the diverse challenges faced by those at the intersection of multiple systems of discrimination. Together, we commit to creating a more accessible and equitable environment for all.