Returns
If there is an issue with your Leafe's order, please contact us as soon as possible so we can review it.
Damaged Items
If your item arrives damaged, please contact Leafe's with your order number and clear photos of the damaged product and packaging.
Order Issues
If something is missing, incorrect or not as expected, please contact Leafe's as soon as possible so we can review your order.
Change of Mind
Due to the nature of fragrance products, change-of-mind returns may not be available once products have been opened, used or damaged after delivery.
How to Request Help
- Contact Leafe's — reach out via the contact page.
- Include your order number — so we can locate your order quickly.
- Attach photos if the item is damaged — clear photos of the product and packaging help us review your request.
- Wait for Leafe's to review your request — we will be in touch once your request has been assessed.
Important Notes
🔓 Opened Products
Opened or used fragrance products may not be eligible for return.
📦 Damaged Packaging
Please keep the product and packaging until your request has been reviewed.
🔍 Review Required
All return or replacement requests must be reviewed by Leafe's before a decision is made.
Need Help With Your Order?
Contact Leafe's with your order number and details of the issue.